An accomplished author and speaker, Ruth has worked in the plumbing and HVACR industry since 1987. Her work includes helping contractors build service agreement programs, grow profitable service departments, finance, technical training, and operations challenges. She is the founder of HVACChannel.tv, which enables her to reach contractors and other small business people who want to build their businesses and train their employees. Ruth holds an MBA in Finance from Georgia State University and Bachelor’s and Master’s Degrees in Chemical Engineering from Tufts University and the University of Pennsylvania, respectively. She holds a Class II (unrestricted) HVAC contractor’s license in Georgia. She is passionate about helping adults learn to read, photography, and marathon races. She helped start an adult literacy organization in 1986 that currently serves over 1,000 adults per year and ran the Boston Marathon in 2004 and 2005.